Intelligent Load Orchestration

Demand Control
at Precision
Scale

Real-time energy management for the loads that matter. Inergy Systems delivers advanced demand control, solar integration, and load orchestration to homes, businesses, and grids across Arizona and beyond.

DEMAND CONTROLLER LOAD ORCHESTRATION ● ACTIVE · 4 LOADS MANAGED PORTAL ● LIVE HVAC 72°F EV CHARGE 7.2 kW BATTERY 87% ▲ SOLAR 4.2 kW GRID 1.8 kW POOL OFF-PEAK INERGY SYSTEMS · LOAD ORCHESTRATION PLATFORM
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Homes Installed
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Customer Savings
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Avg Demand Reduction
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Years of Innovation
Core Technology

Built for the Demands of Tomorrow

From residential smart panels to utility-scale demand response, Inergy's platform delivers precision control at every level of the energy stack.

Intelligent Load Orchestration

Real-time coordination of large electrical loads — HVAC, EV chargers, water heaters, pool pumps — to eliminate demand spikes and maximize cost efficiency.

Precision Demand Control

Sub-interval demand management that keeps your 30- or 60-minute demand averages precisely below target limits, unlocking demand-rate utility schedules.

Solar & Storage Integration

Seamless coordination with solar inverters and battery storage systems, directing clean energy to the right loads at the right time.

Cloud-Enabled Platform

Real-time monitoring, remote configuration, and detailed analytics accessible from any browser or mobile device — managed from a single portal.

Smart EV Management

Dynamic EV charging schedules aligned with solar production, TOU pricing, and grid conditions. Direct throttling via Enode API for supported chargers.

Grid Resilience

Autonomous load management during outages ensures critical systems stay online. Seamless transitions between grid, battery, and generator sources.

Deep Energy Analytics

Hundreds of data points per home, captured every 60 seconds. Month-to-date reporting, savings estimates, cost comparisons, and shedding event logs.

Adaptive Rate Optimization

Automated pre-conditioning and Demand Limit Optimization (DLO) continuously adapt to utility schedules, cutting costs by up to 75% versus standard TOU plans.

Open API Ecosystem

Third-party integrations via Enode and other APIs extend control to thermostats, solar inverters, and battery systems across all major manufacturers.

Customer Portal

Free Energy Audit Reports — Instantly

Upload your site data and get a detailed, browser-based audit of your solar generation, battery storage, and demand management performance. No data leaves your device.

Solar Audit Solar & Battery Demand Audit
Open Portal
The Inergy Difference

Demand Control That
Pays for Itself

Demand-based utility schedules like SRP E-27P and APS R-3 offer dramatic savings on per-kWh energy costs — but only when demand spikes are eliminated. Inergy's load orchestration makes this effortless and automatic.

75%
Max savings on SRP E-27P vs. standard TOU plan
59%
Summer savings on APS R-3 vs. TOU-E
3–4 yr
Typical system payback period
Demand Profile — Typical Summer Day (Phoenix, AZ)
10kW 8kW 6kW 4kW 2kW ON-PEAK (4–7PM) LIMIT 12P 2P 4P 5P 7P 9P Without Inergy With Inergy

Trusted by Arizona's Leading Utilities

Deployed in SRP and APS demand management programs, collaborating with NREL, Arizona State University, and thousands of homeowners.

Already an Inergy Customer?

Check How Your System Is Really Performing

Our free, browser-based audit tools let you analyse your solar generation, battery storage, and demand management data in minutes. Upload a CSV — results are instant and nothing leaves your device.

Solar Audit Solar & Battery Demand Audit
Open Portal
Hardware

Precision-Engineered Load Controllers

From residential smart panels to software-only virtual controllers, Inergy's hardware lineup delivers industry-leading demand management in any deployment scenario.

Flagship Product

Smart Panel™ 3000

The definitive large-load energy management platform for residential, commercial, and industrial applications — from single-phase homes to 3-phase industrial facilities.

SP3000 Enclosure
Technical Specifications
Power Supply95–265 VAC, 50/60 Hz, 10 W
Service Type120/240V Single-Phase; 208V 3-Phase 4-Wire Wye; 120/240V High-Leg Delta
Control Channels4 × 30A Relays (expandable to 8); 4 Wi-Fi thermostats for HVAC
Measurement1% accuracy (0.5% typical) — Voltage, Current, kW, kVAR, kVA, PF
EnclosureNEMA 3R — indoor & outdoor, –40°F to 140°F
CommunicationCloud portal (browser) + mobile app
ComplianceUL Listed, FCC Class B
Key Features
  • Dynamic demand managementwith real-time solar integration and grid awareness
  • Customized hourly demand profilesalign energy use precisely with operational needs and pricing schedules
  • Autonomous load controlfor HVAC, EV chargers, water heaters, pool pumps, and more
  • TOU & peak demand rate supportunlocks plans like SRP E-27P and APS R-3
  • Monthly performance reportswith savings estimates and shedding event logs
  • SMS/app notificationsfor demand events and device status
  • Renewable energy integrationintelligently coordinates solar and battery systems
  • Cloud-enabled remote configurationno truck roll required for most changes

The SP3000 can reduce on-peak demand by up to 50%, equivalent to adding 3 or more battery storage systems — without the added hardware cost.

Residential Controller

SEMS — Smart Energy Management System

A compact, wall-mounted hub that delivers advanced HVAC and large-load automation via Z-Wave mesh networking, with direct utility meter connectivity via Zigbee Smart Energy.

SEMS Hub
Specifications
Dimensions5″ × 4.5″ × 1.25″ — 5 oz
EnvironmentIndoor only, 0–70°C
PowerClass II supply, 90–260 VAC; integrated NEMA-1 plug
WirelessZ-Wave (RP-SMA antenna), Zigbee Smart Energy, LTE (SMA antenna)
WiredRJ-45 10 Mbps Ethernet
FCC ID2A93L-SEMS (Model IH40)
Energy MeterOptional: WattsOn-Mark II (Elkor Technologies)
Key Features
  • Z-Wave mesh networkingsecure, low-power, reliable device connectivity throughout the home
  • Zigbee Smart Energydirect connection to utility meters for seamless interval data
  • Optimized HVAC controlprimary design focus on preventing simultaneous peak loads
  • Customized hourly demand profilesprecise, schedule-based load management
  • Real-time energy synchronizationoperates loads during low-cost or high-generation windows
  • Compact installationmounts in attic or service closet near air handler

SEMS qualified for the 30% Energy Efficient Home Improvement Tax Credit (up to $600). Installation typically takes under 3 hours by a certified partner.

Software-Only

Virtual Demand Controller

No proprietary hardware required. Inergy's Virtual Demand Controller delivers full demand management capability to any ecosystem of smart web-enabled devices.

VIRTUAL DEMAND CONTROLLER CLOUD PLATFORM Algorithm Engine THERMOSTAT WiFi EV CHARGER API WATER HTR Z-Wave POOL PUMP Smart Plug DRYER Zigbee Works with any web-enabled smart device
Why Go Virtual?
  • No proprietary hardwareworks with your existing smart devices
  • Dynamic load managementwith device priority levels and real-time demand monitoring
  • Comfort preservationmaintains temperature setpoints within configurable thresholds
  • Minimum on/off timesrespected to protect appliance lifespan
  • Scalablefrom a handful of devices to entire building portfolios
  • Custom schedulingaligned with demand limits and utility rate structures
  • Secure cloud platformwith encrypted data and remote access
1

Connect Your Devices

Integrate smart web-enabled switches, meters, and sensors via API or protocol bridges.

2

Configure Preferences

Set device priorities, comfort limits, demand thresholds, and operating schedules.

3

Let It Orchestrate

The algorithm continuously monitors and adjusts — automatically and silently.

Software Platforms

Data-Driven Energy Intelligence

Three cloud-native platforms covering every stakeholder in the Inergy ecosystem — from certified dealers managing entire portfolios, to homeowners tracking their monthly savings, to researchers and utilities unlocking the value of real-world residential energy data.

Management Connect

Dealer & partner portal — full portfolio management, remote control, ordering, and system reporting across every site under your care.

Dealers & Partners →
Home Connect

The homeowner portal — real-time dashboards, monthly reports, cost comparisons, mobile app, and automated pre-conditioning.

Homeowners →
Residential Data Platform

Minute-resolution energy datasets from 20,000+ Arizona homes — for researchers, utilities, and innovators building the next generation of energy tools.

Researchers & Utilities →
Dealer & Partner Portal

Inergy Management Connect

The professional command platform for Inergy-certified dealers, distributors, and energy advisors. Manage every location in your portfolio from a single dashboard — monitor, configure, diagnose, and grow your business without leaving your desk.

Full Portfolio Visibility

Every location you manage on one screen. Live system status, demand compliance, alert flags, and energy summaries across your entire installed base — updated in real time.

Complete Remote Control

Full device configuration, thermostat scheduling, relay control, firmware updates, and demand profile changes — all executed remotely for any online site. Fewer truck rolls, faster resolutions.

Faster Installations

On-site work reduces to confirming wiring is correct. Every configuration step — device pairing, demand limits, schedules, utility settings — is completed remotely before or after the visit.

Platform Capabilities
  • All Home Connect functionalityComplete access to the same real-time dashboards, energy analytics, monthly reports, cost comparisons, APC, and DLO tools available to homeowners — applied across every location in your portfolio
  • System-level performance reviewsAggregate views showing demand compliance rates, peak events, shedding activity, and savings estimates rolled up across all sites or filtered by region, installer, or utility rate plan
  • Data quality reportsAutomated flags for missing intervals, sensor dropouts, CT calibration drift, and communication gaps — so issues are caught before customers notice them
  • Full remote device controlAdjust demand limits, modify thermostat schedules, toggle relays, override settings, and push firmware updates to any online device — instantly, from anywhere
  • Online orderingOrder hardware, accessories, and replacement parts directly through the portal, linked to your dealer account and shipping preferences
  • Installation workflow toolsGuided site commissioning checklists, wiring verification prompts, and remote configuration wizards that let a single technician complete a full install with no specialist support on-site
Business Benefits
Eliminate Unnecessary Truck Rolls

The majority of support calls — configuration changes, schedule updates, demand limit adjustments — are resolved in minutes via remote access. Save time and cost on every service ticket.

Faster, Smoother Installs

On-site time is focused purely on physical wiring. All device registration, demand profiles, thermostat pairing, and utility settings are handled remotely — before the customer even comes home.

Proactive Account Management

Identify underperforming sites, customer savings opportunities, and renewal conversations before they become support issues. Data quality alerts surface problems before customers do.

Authorised Dealer Access Only

Management Connect is available exclusively to Inergy-certified dealers and partners. Contact us to discuss your business requirements and get credentialled for portal access.

Customer Portal

Inergy Home Connect

A comprehensive cloud platform giving homeowners and energy advisors complete visibility and control over energy systems — from a browser or mobile app.

Real-Time Dashboard

Live status of every device — HVAC, solar, battery, EV, switches — plus month-to-date demand, energy, and estimated bill projections.

Monthly Reporting

Detailed demand and energy reports for direct comparison against utility bills, including shedding event logs and estimated savings (typically 30–50%/month).

Advanced Data Analysis

Hundreds of data points from each home, minute by minute. Build and share customized views for deep energy strategy development.

Rate Plan Comparison

Compare utility cost schedules based on actual usage data. Identify the most cost-effective billing plan with or without demand control enabled.

Smart Notifications

Instant alerts for demand limit breaches, device offline events, billing period transitions, and custom threshold triggers.

Remote Configuration

Full remote setup for distributors and advisors — schedule thermostats and relays, update firmware, manage holidays, configure demand profiles — no site visit required.

Advanced Services

Automatic Pre-Conditioning (APC)

APC automatically pre-cools or pre-heats the home before expensive on-peak billing periods begin. The home reaches the desired temperature using cheap off-peak energy, then coasts through the expensive window with minimal HVAC demand.

  • No user action required — fully automated scheduling
  • Comfort maintained throughout the day
  • Maximizes savings on demand-rate utility plans
Optimization Engine

Demand Limit Optimization (DLO)

DLO analyzes historical usage data to recommend the optimal demand limit setting for each month. Even a 0.5 kW adjustment can save hundreds of dollars annually by keeping demand charges precisely calibrated.

  • Analyzes 12+ months of historical data
  • Month-by-month limit recommendations
  • Quantifies the cost impact of each adjustment

Mobile App Included

The Home Connect mobile app delivers real-time monitoring, push notifications, and relay/thermostat override control. Available on iOS and Android.

Audit Portal

See Your System's Real-World Performance

Complement Home Connect with our browser-based audit tools — instant deep-dive reports on solar generation, solar & battery performance, and demand charge management. Upload your data and get answers in seconds. All processing is local; nothing leaves your browser.

Solar Audit Solar & Battery Demand Audit
Open Audits
Research & Innovation

Residential Energy Data Platform

Inergy's installed base spans 20,000+ Arizona homes with minute-resolution energy data going back years. This dataset — disaggregated by HVAC, EV, pool, water heater, and more — is available for research, modeling, and product development.

60-Second Resolution

Every data point captured at 1-minute intervals — the granularity needed for serious demand modeling, load disaggregation, and ML training.

Disaggregated Loads

HVAC, pool pump, EV charger, water heater, and other major appliances tracked separately — not just whole-home totals.

Arizona Climate Focus

Real-world data from a high-heat, high-solar penetration market. Essential for desert climate modeling, EV adoption studies, and extreme demand analysis.

Pricing

Subscription Tiers

Basic
$250/mo
10 homes · 1 year · Aggregated data
Format: CSV or Parquet
Load Detail: Whole-home only
License: Non-commercial
Pro
$1,000/mo
50 homes · 3 years · Disaggregated data
Format: CSV, Parquet, or API
Load Detail: Per-appliance breakdown
License: Commercial or academic
Enterprise
$3,000+/mo
Custom homes · Full history · Full API access
Format: Custom delivery
Load Detail: Full + API streaming
License: Custom terms

Academic institutions qualify for up to 90% discount. Sample dataset (5 homes × 1 year) available free for evaluation. Email [email protected]

Integrations

A Connected Energy Ecosystem

Inergy's open architecture connects with solar inverters, battery systems, EV chargers, backup generators, and third-party device APIs to deliver unified load orchestration across your entire energy stack.

Integration

Solar Generation

Inergy's load controllers integrate with any residential solar installation to maximize the value of every kilowatt-hour generated. Large loads like HVAC, EV chargers, and water heaters are automatically shifted to coincide with peak solar production — reducing grid dependency and maximizing your solar ROI.

  • Real-time generation trackingmonitor solar output alongside consumption to see your net grid draw at all times
  • Load shifting to solar windowsautomatically run large appliances when panels are producing at peak
  • Solar audit capabilitiesdetailed browser-based audit reports covering generation efficiency, self-consumption rate, phase analysis, and optimization opportunities
  • Battery coordinationstores excess solar for use during on-peak periods when generation is insufficient
  • Inverter data integrationvia third-party APIs including SolarEdge, Enphase, and Enode-supported devices
Solar + Load Coordination
☀ SOLAR GENERATION ↑ INERGY SHIFTS LOADS TO SOLAR WINDOW 6AM NOON 6PM

Combining Inergy demand control with solar can reduce grid-drawn energy by 70%+ during daylight hours on high-generation days.

Solar Generation Audit
Upload your data for a free instant report — generation totals, export vs. import, self-consumption rate, phase analysis, and efficiency score.
Run Audit
Integration

Battery Storage

Demand management and battery storage are complementary technologies. Inergy's system reduces both the depth and frequency of discharge cycles, significantly extending battery life while making the most of stored energy during costly on-peak periods.

  • Cycle depth reductionmanaged loads mean the battery depletes more slowly and less deeply per cycle
  • Outage extensiondemand management means a battery that would last 4 hours can support the home for 8+ hours
  • Demand-rate synergywhen combined with SRP E-27P or APS R-3, demand control + battery can reduce bills by up to 75%
  • Qualifies for 30% tax creditthe full system including SEMS/SP3000 qualifies for the Energy Efficient Home Improvement Credit
  • Effectively equivalent to adding 3 batteriesa well-configured Inergy system reduces demand by as much as 3+ additional battery units
50%
Reduction in on-peak demand achievable
2×
Typical battery runtime extension during outages
75%
Max bill reduction on demand-based utility schedules

A demand manager alone can reduce energy demand by the equivalent of adding 3 or more batteries to your system — at a fraction of the cost.

Solar & Battery Audit
Track SoC cycles, charge/discharge events, solar self-use rate, grid offset value, and arbitrage performance with our free browser-based audit tool.
Run Audit
Integration

EV Charging

Electric vehicle chargers are among the largest controllable loads in a modern home or business. Inergy manages EV charging in harmony with solar production, battery state, TOU pricing, and active demand windows — ensuring EVs charge smart, not just fast.

  • TOU-aligned schedulingcharge during cheapest off-peak windows automatically
  • Solar-powered chargingprioritize charging during peak PV production hours
  • Direct throttling via Enode APIfor supported charger brands, dynamically reduce charging rate in real time
  • Demand event sheddingEV charging is paused or reduced when approaching demand limits
  • Fleet management capablescale from a single home charger to a commercial fleet depot
Enode API — Supported Charger Control
Real-time charge rate control
Throttle kW output dynamically during demand events
LIVE
Smart schedule integration
Align charging windows with utility rate structures
AUTO
Solar-to-EV priority routing
Route excess solar directly to EV battery first
v3.2

Backup Generators

Inergy's demand management extends generator runtime during outages by intelligently shedding non-critical loads. Rather than letting the generator run flat out, the system prioritizes what matters and stretches fuel supplies significantly further.

  • Automatic load prioritization at the moment of switchover
  • HVAC, refrigerators, medical equipment protected; non-essentials cycled
  • Seamless transition — no noticeable interruption to critical systems
  • Fuel consumption monitoring and runtime forecasting

Third-Party APIs (Enode & Beyond)

Inergy's open platform connects with a broad ecosystem of device APIs — extending load control to thermostats, solar inverters, battery systems, and EV chargers from dozens of manufacturers via the Enode API and direct integrations.

  • Thermostats:Ecobee, Nest, Honeywell, and more
  • EV Chargers:ChargePoint, Wallbox, JuiceBox via Enode
  • Solar Inverters:SolarEdge, Enphase, and others
  • Battery Systems:Tesla Powerwall, Generac, Enphase IQ
Markets Served

Demand Control at Every Scale

From single-family homes to utility programs, Inergy's flexible platform serves energy-intensive applications across every sector of the economy.

🏠

Residential

Homeowners with large loads — HVAC, EV chargers, pool pumps — save 30–75% on energy costs through Inergy's demand management and rate optimization. Installed in 20,000+ Phoenix-area homes.

🏢

Commercial & Small Business

Retail, office, and light industrial facilities gain real-time energy transparency and automated load management, reducing demand charges and enabling renewable energy integration.

🏭

Manufacturing & Processing

Industrial facilities with high-power machinery and complex load profiles benefit from SP3000's 3-phase capability and customizable hourly demand profiles, reducing peak charges substantially.

🌾

Agriculture

Irrigation systems, climate-controlled greenhouses, and cold storage facilities leverage Inergy's load management to align high-energy operations with off-peak pricing and solar generation.

🎓

Education & Research Campuses

Large campuses with diverse building portfolios achieve centralized energy control, meet sustainability commitments, and maintain resilience through microgrid and backup integration.

🛡️

Defense & Critical Infrastructure

Mission-critical facilities require energy resilience above all else. Inergy provides autonomous load management, microgrid coordination, and seamless source switching for zero-downtime operations.

🌞

Renewable Energy & Microgrids

Maximize the value of solar, wind, and battery installations by intelligently managing when large loads operate relative to generation availability and storage state.

⚡

Utilities & Grid Management

Utilities deploy Inergy as a demand response and DER management platform, enabling automated load shedding, grid stability programs, and distributed resource coordination at scale.

🏗️

New Home Builders

Builders differentiate their developments by delivering energy-ready homes pre-configured with demand management, solar integration, and EV charging infrastructure from day one.

Partnership & White-Label Opportunities

Inergy's solutions can be white-labeled and rebranded for partner organizations. We provide turnkey hardware, software, and consultancy for energy companies, builders, and utilities looking to expand their smart energy offering.

Projects & Case Studies

Proven at Scale

Inergy has partnered with Arizona's largest utilities, national research labs, and leading universities to demonstrate, validate, and deploy demand management technology at real-world scale.

Battery Storage NREL Collaboration 4,500 Homes

SRP Battery Incentive Program

Salt River Project partnered with Inergy and the National Renewable Energy Laboratory (NREL) to deploy residential battery energy storage systems (BESS) as distributed energy resources across up to 4,500 Central Arizona homes — one of the largest residential energy storage studies ever conducted.

Inergy provided hardware, data collection infrastructure, visualization tools, and installation support. Solar and battery inverter data, temperature sensing, and AC measurements were transmitted securely to NREL for high-fidelity DER modeling. Results informed how BESS systems interact with solar in warm climates and guided SRP's future energy storage strategy.

Partners: Salt River Project · National Renewable Energy Laboratory (NREL) · Central Arizona
Demand Management Pilot Study

SRP Demand Management Study

Inergy's SEMS was selected for testing at the SRP Innovation Test Center and deployed in up to 100 customer homes on SRP's E-27 and E-15 demand rate plans. The study demonstrated significant demand reductions during peak periods, high customer satisfaction with the Home Connect portal, and measurable positive impact on grid stability.

Following Phase 1's success, Phases 2 and 3 expanded the program to hundreds more qualified SRP customers, with Inergy's enterprise portal enabling SRP to monitor system performance, track customer feedback, and review data across the full 2-year study period.

Partner: Salt River Project (SRP)
Academic Research Precooling

ASU LEAPS Project (Phase 2)

A three-way collaboration between Arizona State University, Salt River Project, and Inergy Systems to demonstrate optimized residential energy management using precooling strategies and advanced control algorithms.

Inergy provisioned cloud-connected energy management systems across participating homes, providing real-time data transmission and visualization infrastructure. ASU's advanced control algorithms ran on top of Inergy's cloud platform, generating promising energy cost reductions — particularly in shoulder months. Results set the stage for continued research targeting low-income household benefit programs.

Partners: Arizona State University · Salt River Project
Rate Plan Guides

Unlocking Arizona's Best Utility Rates

Demand-based rate plans offer the lowest per-kWh energy costs available — but only with proper demand control. Here's how Inergy makes them work.

APS Rate Plan Up to 70% Savings

APS R-3 Time-of-Use + Demand Plan

The APS R-3 plan combines drastically lower per-kWh energy rates with a demand charge based on your highest 60-minute average during on-peak hours (4–7 PM, Mon–Fri). Managed correctly, savings vs. the standard TOU-E plan are dramatic.

SeasonOn-Peak RateSuper Off-PeakSavings vs TOU-E
Summer$0.1423/kWh$0.0350/kWhUp to 59%
Winter$0.0993/kWh$0.0350/kWhUp to 70%

Demand charge: Summer $19.59/kW · Winter $13.75/kW — Inergy's SEMS can reduce on-peak demand by up to 50%, making this plan highly advantageous.

Utility: Arizona Public Service (APS)
SRP Rate Plan Up to 75% Savings

SRP E-27P Residential Demand Plan

Switching from SRP's E-26 TOU plan to E-27P adds a demand charge (based on highest 30-minute usage during on-peak) while slashing per-kWh rates. With Inergy demand control, the savings are exceptional.

SeasonOn-Peak RateDemand ChargeSavings vs E-26
Summer Peak$0.0798/kWh$17.51/kWUp to 65%
ShoulderTOU rate$14.37/kWUp to 75%
Winter$0.0604/kWh$5.58/kWUp to 47%

Monthly service charge: $32.44. Inergy's SEMS reduces 30-min peak demand by up to 50%, turning the demand charge from a liability into a minor line item.

Utility: Salt River Project (SRP)
Free Tool

Audit Your Demand Management Performance

Already on a demand rate plan? Upload your interval data and get an instant browser-based report — peak demand events, demand charges incurred, TOU period breakdown, and peak-shaving efficacy. See exactly how much your system is saving.

Solar Audit Solar & Battery Demand Audit
Open Audits
Research & Insight

Whitepapers & Technical Publications

In-depth analysis of residential demand control, virtual power plant architecture, consumer empowerment, and the value of high-resolution energy data — drawing on Inergy's two decades of real-world deployment experience across the Arizona grid.

Whitepaper · Residential Demand Control

Grid Flexibility Starts at Home

Homes are no longer passive consumers. Through automated demand control, millions of residences can collectively deliver megawatts of flexibility to the grid — deferring costly infrastructure upgrades, absorbing surplus renewables, and earning capacity revenue. This paper examines the mechanics, economics, and policy conditions that make residential demand response a cornerstone of the modern grid.

4
Program Types Analysed
3 yrs
Substation Upgrade Deferred
Demand Response Grid Infrastructure Renewable Integration Capacity Markets
Read Paper
Sections Covered
Homes as Active Grid Assets
Four Program Types, One Goal
Value That Accrues to Everyone
Real Programs, Proven Results
The Technology Stack
Regulatory Levers & Recommendations
Whitepaper · Consumer Empowerment & Grid Strategy

Empowering Consumers, Empowering the Grid

Consumer empowerment and grid resilience are two sides of the same coin. When homes adjust their usage in response to real-time signals, every household that saves on its bill simultaneously strengthens the grid for everyone. This paper explores how the Inergy SEMS platform bridges the consumer and grid perspectives — delivering $125–$240 per year in individual savings while collectively providing 4.7 MW of peak relief across the network.

$125–$240
Annual Savings per Household
4.7 MW
Peak Relief Delivered
Consumer Behaviour SEMS Platform Peak Relief Bill Savings
Read Paper
Sections Covered
The Grid is Evolving. So Are Homes.
From Monthly Bills to Real-Time Partners
Three Strategic Pillars
The SEMS Platform: End-to-End
Two Programs, Proven Results
Policy That Enables or Undermines
Whitepaper · Residential Energy Data

Why Residential Energy Data Matters

Minute-by-minute home energy datasets are no longer a luxury — they're the foundation of accurate grid forecasting, effective demand response design, and a grid that can absorb the solar and EV revolution. Drawing on data from 10,000+ monitored Arizona homes, this paper makes the case for one-minute resolution load data and demonstrates four ways it changes the game for utilities, researchers, and policymakers.

10,000+
Homes Monitored in Arizona
1-min
Data Resolution (vs 15-min AMI)
Energy Data Load Disaggregation Grid Forecasting Privacy & Security
Read Paper
Sections Covered
The Data Gap Threatening Grid Reliability
From Passive Consumers to Intelligent Nodes
Four Ways One-Minute Data Changes the Game
Real Programs, Measurable Outcomes
Low-Income & Multifamily Programs
How the Data is Captured — and Protected
Whitepaper · VPP Technology

Beyond Storage — Unlocking VPP Value

How combining battery energy storage with intelligent demand control transforms a Virtual Power Plant from a simple energy-shifting asset into a resilient, revenue-optimised grid resource. This paper outlines the dual-mode advantage — where batteries handle fast-response market services while demand control delivers sustained peak shaving — and quantifies the financial uplift of pairing both technologies.

Higher ROI
Battery + Demand Control vs Battery Only
Shorter Payback
vs Battery-Only Deployment
VPP Architecture Battery Storage Revenue Stacking Financial Modelling
Read Paper
Sections Covered
The VPP Paradigm
What Batteries Deliver
The Dual-Mode Advantage
How the System Works
The Financial Case
Real-World Applications & Outlook
Whitepaper · VPP Architecture & Demand Control

Demand Control: The Backbone of Virtual Power Plants

Batteries get the headlines, but demand control is the quiet workhorse that makes a VPP dispatchable, verifiable, and bankable. This paper shows how direct load control of HVAC, water heaters, pool pumps, and EV chargers — aggregated across thousands of Inergy-managed homes — can create a multi-megawatt, fast-response asset capable of serving peak shaving, frequency regulation, and capacity markets simultaneously.

5.46 MW
Peak Demand Deferred
<10s
Frequency Response Time
3 Pilots
Quantified Case Studies
Virtual Power Plants Direct Load Control Frequency Regulation Capacity Markets
Read Paper
Sections Covered
The Underappreciated Half of Every VPP
One Portfolio, Multi-Megawatt Capacity
Three Modes, One Platform
Five Reasons Load Flexibility Changes the Math
Three Pilots, Quantified
What Real Deployments Have Taught Us

Stay Informed

Contact us to be notified when new whitepapers and technical publications are released, or to discuss collaboration on research projects.

Homeowner Resources

Your Inergy Home, Supported

Everything you need to understand, manage, and make the most of your Inergy energy management system — from first questions to ongoing support.

Frequently Asked Questions

Common Questions Answered

Everything you need to know about demand management, energy savings, and your Inergy system.

Demand Control has historically been performed by a Load Controller System. Energy Automation utilises a Demand Management System — a device that automatically monitors whole-house energy consumption and defers energy used by major appliances (AC, water heaters, dryers, pool pumps) as peak demand approaches the demand limit setting.

In simple terms: by automating when these appliances use energy, the system reduces the "Demand Charge" your utility adds to your bill — all while keeping your home comfortable.

Energy Management Systems are a newer type of Demand Control System that monitor the energy of individual large loads and solar generation, alongside whole-house grid consumption. The load control capability is what distinguishes them from simple energy monitoring systems.

Energy Orchestration (EO) refers to the automated control of large appliances to achieve a wide range of outcomes — maintaining on-peak demand below a pre-set limit, minimising demand charge costs, or supporting net-zero initiatives by distributing solar and stored energy appropriately throughout the day.

Demand billing rates are special rate plans offered by utility companies (such as SRP's E-27P and APS's R-3) that provide significantly reduced energy usage charges per kWh — provided that you keep your energy demand below a pre-set limit during on-peak hours. A demand management system automates this for you.

By accessing demand billing rates through a demand management system, most customers reduce their energy costs by 25% or more. Larger homes and those with EV chargers often see even greater savings.

Use our online savings calculators to estimate your savings:

Yes. With or without solar, you can achieve significant energy savings by combining a demand management system with your utility's demand rate plan. If you already have solar but no demand management system, contact us to explore the additional savings a DMS could provide.

No. When installed and configured by one of our certified partner companies, the system is designed to keep your home at your preferred temperatures while managing energy behind the scenes. Most homeowners don't notice any difference in day-to-day comfort.

Inergy Systems has over three decades of experience designing and manufacturing demand management solutions. Our team of expert Energy Advisors works with you to develop a customised solution that fits your household's unique needs — and our system has been installed in over 20,000 Phoenix-area homes, collectively saving customers more than $40 million.

Typical installation costs are under $3,000, with payback periods as short as 3–4 years. The installation itself takes approximately 3 hours, depending on your home's electrical system. Many customers also qualify for a $600 Energy Efficient Home Improvement Tax Credit — consult your tax professional for details.

Yes. Inergy Systems offers comprehensive warranties on their demand controllers. Contact customer support for specific warranty details applicable to your system.

Email us at [email protected] or call 1-855-463-7497 to schedule a free consultation. Our team will analyse your energy usage, identify potential savings, and walk you through the right solution for your home.

Support

We're Here to Help

Inergy Systems is committed to helping you get the most from your energy management system. Here's how to get the right help, quickly.

Inergy Home Connect Support

For questions or issues with the Inergy Home Connect application (web or mobile), contact our support team directly. We support the software platform and can help with portal access, reporting, notifications, and account questions.

Phone Support
Mon–Fri, 8:00 AM – 4:45 PM Arizona time
Email Support
Video Library
Find step-by-step video guides under the Help tab in your Home Connect portal. These cover the most common questions and may resolve your issue without needing to contact us.
Open Home Connect Portal
Hardware Support

Inergy does not sell hardware directly to homeowners. Hardware support — including wiring, physical devices, and controller replacements — should be handled by the company that sold or installed your system.

Before contacting support, we recommend reviewing the Customer Education Videos in your Home Connect portal. Many common issues can be resolved quickly by watching the relevant video.

Optional Inergy Hardware Support

If your installing vendor is unable to resolve a hardware issue, Inergy may be able to provide direct hardware support. Our technicians can be dispatched on-site, though additional charges will apply. Please contact us to discuss your situation.

Referral Program

Earn $250 for Every Referral

Know someone who could benefit from Inergy's energy-saving solutions? Share the word and earn a $250 gift card for every successful installation.

1

Share the Benefits

Talk to friends and family about the energy-saving benefits of Inergy Systems. Use the online savings calculators below to show them the potential savings on their electricity bills.

2

Submit Your Referral by Email

Send an email from your Inergy portal-registered email address to [email protected] and CC the prospect. Use the subject line: "Inergy Systems Referral Program"

Include in your email:
Your details: Full name & address
Their details: Full name, address, phone & email
3

We Handle Everything

An Inergy Advisor will contact your referral within 1–2 business days to answer questions and discuss next steps. Our certified, licensed, bonded, and insured installation team handles the full installation process.

4

Receive Your $250 Gift Card

Once the installation is complete, we'll mail you a $250 gift card as a thank-you for spreading the word about energy efficiency.

$250
Gift Card Per Successful Referral

Paid by mail after successful installation. No limit on the number of referrals you can make.

Start Your Referral

Questions about the referral program? Email [email protected] or call 1-855-463-7497 and our team will be happy to help.

Contact Us

Let's Talk Energy

Whether you're a homeowner, contractor, utility, or researcher — our team of Energy Advisors is ready to discuss your needs and identify the right solution.

Send a Message
Get in Touch

Phone

1-855-463-7497

General Inquiries

[email protected]

Data Platform

[email protected]

Service Area

Phoenix Metro Area, Arizona and beyond

Why Choose Inergy
✓

30+ Years of Demand Management Expertise

Decades of design, deployment, and support experience in the Phoenix energy market.

✓

Certified Installer Network

Installations performed by certified partner companies. Typical install takes under 3 hours.

✓

3–4 Year Payback Period

Most systems pay for themselves within 3–4 years. EV-owning homes often see faster returns.

✓

Tax Credit Eligible

Qualifying systems may receive a $600 Energy Efficient Home Improvement Tax Credit. Consult your tax professional.